安装Windows 10周年更新（1607版本）后系统黑屏或死机怎么办

鸿扬盛世 发表于 2017-3-15 11:40:13

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font-size: x-large;"><font color="black"><table width="98%" class="t_table" cellspacing="0" cellpadding="0" style="border: 1px solid rgb(227, 237, 245); width: 1322px; table-layout: fixed; margin-left: 1px;"><tbody><tr><td style="font-size: 14px; border-color: rgb(227, 237, 245); overflow: hidden;"><strong style="color: rgb(255, 0, 0); font-size: medium;"><font color="black">微信扫描下方二维码关注鸿利在线公众账号</font></strong></td><td style="font-size: 14px; border-color: rgb(227, 237, 245); overflow: hidden;"> <strong style="color: rgb(255, 0, 0); font-size: medium;"><font color="black">微信扫描下方二维码关注鸿利微商城</font></strong></td><td style="font-size: 14px; border-color: rgb(227, 237, 245); overflow: hidden;"> <strong style="color: rgb(255, 0, 0); font-size: medium;"><font color="black">微信扫描下方二维码领取100元优惠</font></strong></td><td style="font-size: 14px; border-color: rgb(227, 237, 245); overflow: hidden;"> <strong style="color: rgb(255, 0, 0); font-size: medium;"><font color="black">微信扫描下方二维码领取鸿利会员卡</font></strong></td></tr><tr><td style="font-size: 14px; 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font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px; background-color: rgb(249, 249, 249);"><br></span></div><div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"><font color="#343434" style="box-sizing: border-box;">故障现象:<br style="box-sizing: border-box;"><br style="box-sizing: border-box;"></font></p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">主机更新安装Win10周年更新，当更新完成执行最后一次重启时，系统可能无法正常启动，屏幕显示黑屏。出现问题时，主机处于正常加电的状态，可以看到Lenovo Logo，但是后面会显示为黑屏。</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"><span style="box-sizing: border-box; font-weight: 700;">影响操作系统：</span>Windows 10周年更新版本（1607）</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"><span style="box-sizing: border-box; font-weight: 700;">影响机型：</span>ThinkPad</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"><br style="box-sizing: border-box;">解决方案:</p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"><span style="box-sizing: border-box; font-weight: 700;">请参考以下方案处理：</span></div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">1、长按电源键几秒钟，强制关机；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">2、关机后，再次按电源键开机，然后按Enter键或F12键调出启动菜单，选择F1进入BIOS设置界面；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">3、选择Startup->CSM Support，设置为<span style="box-sizing: border-box; font-weight: 700;">Yes</span>；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">4、选择Security -> Secure Boot -><span style="box-sizing: border-box; font-weight: 700;"> Disabled</span>，禁用安全启动选项；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">5、按F10保存退出；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">6、正常启动至操作系统；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">7、运行Windows Update，查看设置信息，确保<span style="box-sizing: border-box; font-weight: 700;">KB3176938</span>在更新<a href="https://yq.aliyun.com/wenji/list" style="box-sizing: border-box; color: rgb(0, 162, 202); text-decoration: none; -webkit-transition: color 0.2s; transition: color 0.2s; background: 0px 0px;">列表</a>中；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">8、更新完成后，重启系统；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">9、再次重启系统，按F1进入BIOS设置界面；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">10、选择Startup->CSM Support，设置为<span style="box-sizing: border-box; font-weight: 700;">No</span>；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">11、选择Security -> Secure Boot -><span style="box-sizing: border-box; font-weight: 700;"> Enabled</span>，启用安全启动选项；</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"> </p><div style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;">12、按F10保存退出，系统应该可以正常启动。</div><p style="box-sizing: border-box; margin-bottom: 10px; color: rgb(51, 51, 51); font-family: 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft Yahei', sans-serif; font-size: 16px; line-height: 32px;"><br></p></div>

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