2).机器具体型号是什么?T43-2668-71u
已安装软件 :kaspersky5.0.391、 windows优化大师7.1 、adobe reader7.0 、realplayer10、 office 2003 、qq2006珊瑚虫 、qq直播 、迅雷5 、金山词霸快译2006 、winrar、冒险岛
3).机器具体故障是什么? 无故蓝屏重启(之前没有安装过任何新软件;software installer全部更新,系统重做了也不行。)
每次重启前E文如下:
A problem has been detected and windows has been shut down to prevent damage to your computer
The problem seems to be caused by the following file:dump_wmimmc.sys
DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS
If this is the first time you`ve seen this stop error screen, restart your computer. If this screen appears again. Follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacturer for any windows updates you might need. If problems continue .disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components. Restart your computer. Press F8 to select advanced startup options. And then select safe mode.
The conical information
***stop: 0X000000CE(0XB7660CEA. 0X00000000. 0XB7660CEA. 0X00000000 )
Dump_wmimmc.sys
Beginning dump of physical memory physical memory dump complete
Contact your system administrator or technical support group for further assistance